"Add all this together: contribution to a community to build it as an asset; ownership of the community by the community; members having a mutual stake in the community; members exercising control over the whole. That is membership."

"The same populations that tend to participate in offline political activities — citizens with high incomes and high levels of education — are also the most likely to participate on the Web."

"Marketing online takes too much measurement, patience, creativity, technical knowledge, flexibility, speed and authenticity. It requires too much thinking and not enough going out for dinner with clients."

Very lovely screencapture tool.

"The deal values the entire company at just $2.75 billion – far short of the $4.1 billion eBay agreed to pay four years ago."

"Journalists are notable for taking more from the site than they put in, and this is a cultural issue that we are addressing on an ongoing basis through communication and workshops."

"According to Hitwise UK, Twitter has overtaken MySpace for the first time on the list of most visited UK websites."

"Or perhaps this was a deliberate piece of sabotage by staff worried about their jobs?"