A New Job

As you may have heard, I will be leaving The Times at the beginning of October to start a new role at The Guardian as their Digital Development Editor.

I’ll be based in the newsroom, helping The Guardian team to develop their digital skills further as the organisation moves towards its digital-first strategy (this will certainly be a two-way process given the digital talent at the Guardian). I’ll also be looking at developing new ways to tell stories and new digital methods of working.

The Times

Over the past few years I’ve been fortunate to have worked in the team at the centre of  The Times’ move to a digital subscription model. Developing the social and engagement strategy for the site has given me the opportunity to think about (and sometimes challenge) what we now consider to be integral functions of news sites – sharing, commenting and conversing with our readers. I believe this has given me a far better understanding of just what is possible online.

I’ve enjoyed working with editors and our developers to introduce digital tools and skills into the newsroom – from live analytics boards and data journalism tools, to training on social media and reader engagement. I’ve also benefited from working across departments, developing 24/7 live support with our customer service team and increasing the community engagement roles of our moderators. I’ve also had the chance to help build fun projects such as our Twitter Word Nerd game.

I’ve had my successes and my failures but I’ve always tried to learn the lessons from each. I leave The Times grateful for the opportunities I’ve been given and with immensely fond feelings for the friendly and very talented people I’ve had the pleasure of working alongside. I wish them every success in the future.

The Guardian

The new role at The Guardian is a great opportunity for me and I’m very much looking forward to starting in mid-November. In the meantime, I’ll be at the next Hacks/Hackers meet up on 28 September and you can keep up with me on Twitter @timesjoanna – I’m going to have to update that username!

Guardian SXSW Hack Day – the hacks I was involved with

I spent this weekend at the Guardian offices for the Guardian/Rewired State SXSW Hack Day.

The theme was to look at 21st century tools for journalism, and used covering the SXSW conference as a starting point.

Sorely lacking in any useful coding skills, I think my best input came at the beginning of the weekend when a few developers sought me out to talk through some of the barriers and frustrations journalists face when trying to cover events.

The most interesting of these conversations was with Sym Roe, who came to the event wanting to create something that would have a wider use for journalists beyond reporting SXSW.

We talked over a number of issues journalists face.

One notable one that didn’t make it past the discussion stage was how to filter out noise on Twitter to get to the really interesting stories. This is really needed when you report on an event that has hundreds of social media-savvy people present and (as with SXSW) many sycophants willing to furiously retweet certain folk in the hope they might mention their startup, app or idea.

We decided there might be a very simple tool that could count retweeted links, but then allow you to inspect the results in quartiles. That way you could check for stories below some of the more frenetic retweeting. A hack for another time, perhaps.

However, the idea that got us both really interested was what became known as Fluffbox.

Fluffbox, which was developed by Sym and Premasagar Rose, is designed to let journalists curate from a variety of social sites and file all the interesting stuff they find into one, searchable “box”.

This box then lets you drag and drop the pictures, tweets, links, audio, etc, into a document that renders them all in lovely, clean html.

This is fantastic in two ways: one, it allows us journalists to have one place to store all the little bits and bobs we might want to use for a story. And, two, the clean html also makes the finished document something that can be copied and pasted into pretty much any editorial content management system.

Fluffbox was highly commended, but I personally think Sym and Prem’s work is probably the most practical journalist tool that came out of the Hack Day… but then again, I may be biased!

As if he wasn’t busy enough, Sym also helped me realise a second hack that I’d been wanting to do for ages.  This one, however, had absolutely no practical use.

The Romp-o-meter pulls in all the stories that contain the word “romp” that are published in the UK tabloid press. They are aggregated together, the sport-related “romps” are removed, and then the UK is given a “romp” score, based on the amount of naughty nookie appearing that day. In my unwittingly double entendre-filled presentation, I noted that “romps can go up and down” and that this might indicate then general moral (or morale!) levels of our nation.

Sym had less than 40 minutes to pull this hack together, so I was impressed he even had something to demo! There are plans, however, to make the fully-fledged version. I’m really hoping it will involve a romp-o-meter swing-o-meter.

You can also browse some of the hacks on Rewired State’s project page.

BBC video embedding – proof of commodity news?

I’ve had little time to mull over the implications of the announcement that the BBC is to share its video content with Daily Mail & General Trust, Guardian News & Media, Telegraph Media Group and Independent News & Media. Yet, in the moments when I have, I have this nagging worry that it is not a good sign.

I can completely see the benefits: additional video content that can really enrich a story, but at no real cost to the newspaper groups involved. Plus, if you’re getting BBC content on your favourite newspaper website, perhaps you might switch your homepage allegiance.

The one thing that has personally been bugging me is that the owners of the Daily Mail, The Guardian, The Telegraph and The Independent all decided that BBC content would sit well alongside their stories.

This suggests that they thought it likely that they would be covering enough of the same stories as the BBC, and doing so with a tone and style that was unlikely to clash.

So a BBC video would sit as well next to a Daily Mail article as it would a Guardian article? When the unique selling points of a newspaper are supposedly its focus, editorial tone and world view, that seems surprising.

I guess you could argue that it is a testament to the BBC’s objectivity and that each newspaper group will have different priorities: selecting video for different stories.

But I can’t get yesterday’s quote from Vivian Schiller, CEO of NPR in the US, that “news is a commodity” out of my head.

I’ve got this horrible feeling that the BBC deal proves that many articles produced by newspapers provide little or no uniqueness to help distinguish them in a flooded market.

Alan Rusbridger: “Blurring the distinction between journalist and reader”

Alan Rusbridger on the Future of Journalism from Carta on Vimeo.

I have just come across this video of Alan Rusbridger talking about the development of journalism.

I think it’s interesting to hear an editor admit that there is more knowledge and expertise outside his organisation amongst his readers than within it.

I’m now waiting for mainstream news brands to take the next step and talk about their journalists being in the service of their readers. It’s not something that gets mentioned too often but I think is an important mindset to start developing.

NB. Also David Montgomery of Mecom has also been uttering some wise words along the same lines.

NUJ Multimedia Commission

The report is out! But, I must confess, I haven’t read it yet.

At the moment I’m trapped between writing up my trip to Geneva, preparing two weeks of media & marketing stories, completing the registration for a postgraduate course and preparing to go to Hong Kong on Sunday (I know! I will tell all soon!).

However, Paul Bradshaw picks up on some interesting bits of the NUJ report. Press Gazette also covers it and so does the Guardian. There is a lot I want to say, but I want to hold out until I’ve read the whole report (something for the plane perhaps?!).

Also, I’ve been really interested in the creative director for Birmingham debate that has taken place of late and will have more to say on that very soon. I read the posts by Stef and Paul with interest. There have been a few developments and I’ll fill you in on these soon too.

Sorry for the poor post!

NUJ is wrong (2)

Another blog post from Greenslade on the NUJ’s attitude towards Web 2.0. Again, I find myself agreeing with him.

He describes the frustrations of X, a journalist on a regional weekly.

I predict that X will, in the near future, find that he cannot square the circle at his paper. Despite his continuing sympathies for colleagues, and his lingering desire to remain faithful to the NUJ, he will realise that the demands of a paper gradually moving from print to screen are inimical to those of a union that, despite its pro-digital rhetoric, is committed only to preserving outdated demarcation lines, defying the need for flexibility and struggling to fend off staff cuts that, in fairness, will be necessary.

Also Suw and Kevin from Strange Attractor provide a fantastic response to some of the anti-Web 2.0 polemic that seems to be appearing out of the NUJ. Their post critiques one of the stories that sparked Greenslade’s decision to leave the union – an article by Donnacha DeLong entitled Web 2.0 Is Rubbish . It originally appeared in the NUJ’s magazine The Journalist.  Suw and Kevin conclude:

Both of us embraced the internet because of the opportunities it presents. It’s the world’s greatest story-telling medium, bringing together the strengths of text, audio, video and interaction. The internet as a communications tool can help journalists tap sources like never before, making their stories richer and more balanced. Why wouldn’t journalists take advantage of the internet?

Yes, the job is changing, and we as journalists need to change with it. The internet may be posing a threat to the business model that support journalism, and it’s understandable that this causes anxiety. But misrepresenting the reality of that change won’t make it go away.

I couldn’t agree more.

NUJ is wrong

I’m still ferverish and grumpy so if this turns into a rant you’ll know why!

The Guardian columnist and former Daily Mirror editor Roy Greenslade is leaving the National Union of Journalists because he disagrees with its stance on Web 2.0*.

His reasons for doing so, outlined in his blog, are interesting and I have to say that, on the whole, I agree with him.

Greenslade basically takes the NUJ to task for trying to protect traditional newspaper jobs in a world that is rapidly moving online.

I cannot, in conscience, go on supporting this crucial plank of NUJ policy when it is so obvious that online media outlets will require fewer staff. We are surely moving towards a situation in which relatively small “core” staffs will process material from freelances and/or citizen journalists, bloggers, whatever (and there are many who think this business of “processing” will itself gradually disappear too in an era of what we might call an unmediated media).

But that’s only part of the problem. It is also clear that media outlets will never generate the kind of income enjoyed by printed newspapers: circulation revenue will vanish and advertising revenue will be much smaller than today. There just won’t be the money to afford a large staff.

The NUJ argues that it sees Web 2.0 as an opportunity, but that it does not want large corporate media groups to use this as a cost-saving opportunity to cut jobs, thereby lowering journalistic standards.

But frankly most large corporations in any industry will seize upon an opportunity to save money.

If you’re a chief executive it’s all about the shareholder value: look at Heinz, Peugeot and Lil-lets moving out of the West Midlands. Protests by unions made little difference to their decisions to close factories in the region and cut jobs.

Until journalistic standards start to directly effect revenue (which comes mainly from advertising), then what economic reason is there to retain journalists? Especially if you are finding it increasingly hard to attract advertising.

So yes, I imagine Web 2.0 will  change the face of journalism within large media organisations. I think small teams aggregating and checking the facts of blog posts and forums may well be something we see in the future.

But does that signal the death of a trade?

I don’t think so. I suspect that journalism will diversify and take on new forms, rather than follow the old structures of the past.

The established brands will remain in this cut down form, but advertising is a devious and capricious bedfellow. Some of it will follow its target audience online to specialist news sites run by smaller, leaner, news teams. Some journalism will probably move into the third-sector and operate not-for-profit.

I think there will be an increase in mercenary journalism, where interested parties pay to have a story written and published. I also imagine we will lose some of our best talent to the comfort and security of PR – but this was already happening prior to Web 2.0.

As for other possible models for journalism of the future, I do not have the foresight nor the intelligence to dream them up. This is where I think the NUJ should really be picking up the mantle.

I have had only one exprience of an NUJ debate on new media, at a breakfast meeting during the annual conference in Birmingham. The general theme was regressive and fearful – a lot of old hacks worried about how it may effect their jobs.

I do sympathise to some extent, but only, I think, as far as any person with no prospect of a final salary pension can. Mostly I found it alienating.

For me Web 2.0 is an exciting prospect for journalists to intermingle with readers in a way never seen before. It’s an opportunity to use our collective knowledge to produce more in-depth and searching articles.

All this blabbing on about current journalism being a skill that must be preserved and pickled in aspic is annoying and a waste of time.

I want to be excited by the future of my industry, not fearful and I want my union to help shape it, not bury its head in the sand and hope it never comes.

*thanks bounder